Last Updated: 04-06-2026
PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, “us”) values your privacy and is committed to safeguarding the personal and business information you share with us. This Privacy Policy outlines how we collect, use, process, store, disclose, and protect your information when you access our website, purchase digital products, register as a vendor, or use any of our IT-related services.
This Policy is drafted in compliance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.
By accessing or using our website and services, you agree to the terms described in this Privacy Policy.
1. Company Information
Legal Entity: PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED
Business Type: Private Limited Company
Industry: IT Services, Digital Goods Marketplace, Software Licensing
Email: info@pixelpartnerstechnologies.com
Registered Office:
SECOND FLOOR, OFFICE NO. H-213, BELAPUR STATION,
Belapur, Navi Mumbai, Thane,
Maharashtra – 400614, India
Phone: +91 8691066239
2. Legal Basis for Processing (DPDP Act, 2023)
We process personal data based on the following lawful grounds:
2.1 Consent
We collect and process your personal data based on your explicit or implied consent when you:
Register an account
Purchase digital products
Register as a vendor
Subscribe to marketing communications
Submit inquiries or support requests
You may withdraw your consent at any time by contacting us.
2.2 Performance of Contract
Processing is necessary to:
Deliver purchased digital goods
Generate and manage software licenses
Process vendor payouts
Provide customer and technical support
2.3 Legal Obligations
We may process data to:
Comply with GST, tax, and accounting requirements
Respond to lawful government requests
Address payment disputes and chargebacks
2.4 Legitimate Uses
For purposes such as:
Fraud prevention
Platform security
Business analytics and service improvements
3. Information We Collect
We collect information to provide, operate, and improve our services.
3.1 Personal Information
Full name
Email address
Mobile number
Billing and shipping address
Login and account credentials
GST or business-related details (for vendors and business customers)
3.2 Payment Information
Payment method details processed via secure third-party payment gateways
Transaction and payment reference IDs
We do not store complete debit/credit card details.
3.3 Vendor Information
If you register as a vendor:
Business registration documents
Bank account details for payouts
Product listings and digital files
Identity verification information (where required)
3.4 Digital Product & License Data
Download and access activity
License key generation and activation records
IP address and device identifiers for licensing security and fraud prevention
3.5 Automatically Collected Data
IP address
Browser type and version
Device and OS details
Cookies and analytics data
4. How We Use Your Information
4.1 Service Delivery
Creating and managing accounts
Processing orders and delivering digital products
Managing software licenses
Handling vendor commissions and payouts
4.2 Customer & Vendor Support
Responding to inquiries
Technical troubleshooting
Managing helpdesk requests
4.3 Marketplace Operations
Managing listings and approvals
Fraud detection and prevention
Monitoring suspicious activities
4.4 Legal, Tax & Compliance
GST invoicing and statutory compliance
Business and accounting compliance
Payment dispute management
4.5 Communication & Marketing
Service updates
Product updates
Promotional communications (opt-out available)
5. Sharing of Information
We do not sell or rent personal data.
We may share information with:
5.1 Payment Service Providers
Secure payment gateway providers for transaction processing.
5.2 Vendors / Sellers
Limited customer information (name and email) may be shared strictly for:
Licensing
Product updates
Customer support
5.3 Third-Party Service Providers
Hosting and cloud infrastructure
Email services
CDN and security providers
Analytics and performance tools
5.4 Legal Authorities
Where required by applicable law.
6. Cookies & Tracking Technologies
We use cookies to:
Maintain login sessions
Improve user experience
Track affiliate and referral sales
Analyze website performance
You may disable cookies in your browser settings.
7. Data Security
We implement:
SSL encryption
Secure server infrastructure
Malware scans
Restricted internal access
Two-factor authentication for administrators and vendors where applicable
No online transmission is 100% secure.
8. Data Retention Policy (Clarified Duration)
We retain personal and business data as follows:
Account Information: Retained as long as your account remains active and up to 5 years after account closure for legal and audit purposes.
Transaction & Tax Records: Retained for up to 8 years in compliance with applicable tax laws.
Vendor Financial & Payout Records: Retained for up to 8 years for accounting and regulatory compliance.
License & Activation Data: Retained for the duration of the license validity and up to 5 years thereafter for dispute resolution and fraud prevention.
Support Communications: Retained for up to 3 years unless legally required longer.
Marketing Data: Retained until you withdraw consent.
After the retention period expires, data is securely deleted or anonymized.
9. Your Rights (Under DPDP Act, 2023)
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of personal data
Withdraw consent
Nominate another person to exercise rights in case of death or incapacity
Seek grievance redressal
To exercise your rights, contact:
📧 info@pixelpartnerstechnologies.com
10. Grievance Officer
In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we have appointed a Grievance Officer to address any concerns regarding the collection, processing, storage, or disclosure of your personal information.
Grievance Officer Details:
Name : Arun Kumar
Designation: Grievance Officer
Address :
SECOND FLOOR, OFFICE NO. H-213, BELAPUR STATION,
Belapur, Navi Mumbai, Thane,
Maharashtra – 400614, India
Email: grievance@pixelpartnerstechnologies.com
Phone: +91 8691066239
You can contact the Grievance Officer for any queries, complaints, or requests related to your personal information. We aim to acknowledge and resolve grievances within 30 days of receipt.
11. Vendor-Specific Obligations
Vendors must comply with:
Intellectual property laws
Marketplace standards
Data protection requirements
Non-compliance may result in suspension or termination.
12. Third-Party Links
We are not responsible for privacy practices of external websites linked on our platform.
We encourage users to review the privacy policies of any third-party websites before providing personal information.
13. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
If we become aware that information from a minor has been collected, reasonable steps will be taken to delete such information promptly.
14. Policy Updates
We may revise this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
15. Contact Us
For privacy-related inquiries:
PIXELPARTNERS TECHNOLOGIES PRIVATE LIMITED
SECOND FLOOR, OFFICE NO. H-213, BELAPUR STATION,
Belapur, Navi Mumbai, Thane,
Maharashtra – 400614, India
📱 +91 8691066239